• Raluca CRETOIU Spiru Haret University



operations management, behaviour, staff, organizational culture


Operational management or operations management, as established in many speciality papers, is an area of activity that is particularly important for the successful implementation of business activities and not only. From the point of view of the connections that can be established between this concept and the one regarding the staff management, we note the direct influence that the degree of motivation in the work, the commitment and the connection to the specific values of a certain organizational culture have on the performance of the subsidiary activities of the operations management. Effective operations management implies not only the optimal use of the organization’s resources, but also the engagement of staff through a behaviour whose specific features emphasize responsibility, teamwork, transparency, and commitment to assigned tasks. This article highlights the need for the staff to be connected as well as possible to the organization’s values and objectives; the efficient management of operations within it is closely connected to the level of harmonization between the values and objectives, on the one hand, and the interests and motivation of the employees, on the other hand. 

Author Biography

Raluca CRETOIU, Spiru Haret University

Spiru Haret University


Abutalibov Rasim, Rufat Mammadov M.A (2010). Social Responsibility, Professional Ethics, and Management. Proceedings of the 11th International Conference 2010 Ankara, Turkey, 24–27 November, p.591,592

Andronie, M. (2014). Distance learning management based on information technology. Contemporary Readings in Law and Social Justice, 6(1), 350.

Bondrea A., Gârdan D.A., Gârdan I. P., (2010). The role of strategic planning in relationship marketing. Annals of Spiru Haret University, Economic Series, 1(4), 53-60.

Badea Elena, Drăgan Daniel (2018). Managing Partner BusinessMark.,Provocarile actuale ale departamentelor de resurse umane, dezbatute la Operational HR,

Boudreau, J., Hopp, W., McClain, J.O. and Thomas, L.J. (2003). On the interface between operations and human resources management. Manufacturing & Service Operations Management, 5(3), pp.179-202.

Dobrin C., Moldoveanu G., Management operațional. Editura ProUniversitara, București, 2016.

Dragomiroiu, R., Hurloiu, I. I., & Mihai, G. (2014). Induction staff training. Procedia Economics and Finance, 16, 368-373.

Epuran, G., Gârdan, I. P., Gârdan, D. A., & Tescașiu, B. (2016).Modernisation of Higher Education in the Context of European Integration?A Comparative Analysis. Amfiteatru Economic Journal, 18(42), 351-368.

Gănescu C. (2008). Impactul culturii organizaţionale asupra performanţelor şi competitivităţii firmelor contemporane.În: Strategii manageriale, Revistă editată de Universitatea Constantin Brâncoveanu Piteşti, nr. 2, , p. 41-45

Gherasim, Z. (2010). Competitiveness in organizational integrated computer system project management. Annals of Spiru Haret University, Economic Series, 1(2), 215-220.

Gârdan, D. A., Andronie, M., Gârdan, I. P., Andronie, I. E., Iatagan, M., & Hurloiu, I. (2018).Bioeconomy Development and Using of Intellectual Capital for the Creation of Competitive Advantages by SMEs in the Field of Biotechnology. Amfiteatru Economic, 20(49), 647-666.

Iatagan M. (2015). Consequences of the investment in education as regards human capital.Procedia Economics and finance, 23, 362-370.

Iatagan M., Meruță A.. Management operațional.Editura Fundației România de Mâine, București. 2018.

Loch C. H. and Wu Y. (2005).Behavioral Operations Management, Foundation and Trends R in Technology, Information and Operations Management, vol 1, no 3, pp 121–232,

Mancaş Maria, JorovleaElvira (2013) Revista / Journal „ECONOMICA” nr. 1 (83)

Paşnicu, D., & Tudose, G. (2013).Youth employment and measures to increase employability during the crisis. Theoretical and Applied Economics, 20(Special II), 276-287.

Ștefănescu Roxana. Management operațional. Editura Fundației România de Mâine, București, 2007

Terracciano N.(2017). Performance management at the organizational level. Annals of Spiru Haret University, Economic Series,8 (2), 19-28

Yanchenko N. V. & Rosa A. A.(2015). "Enhance the evaluation of staff performance", issue 49, pp. 169-173.




How to Cite

CRETOIU, R. (2019). APPROACHES TO STAFF BEHAVIOUR FROM THE PERSPECTIVE OF OPERATIONS MANAGEMENT. Annals of Spiru Haret University. Economic Series, 19(1), 83–93.