The role of workplace friendship in cultural intelligence and quality of work-life: A cross-sectional study

Cultural intelligence and quality of work-life

Authors

  • Sunday Samson Babalola Walter Sisulu University (WSU)
  • Chiyem Lucky Nwanzu Delta State University, Abraka, Nigeria

DOI:

https://doi.org/10.26458/23110

Abstract

The purpose of this study is to examine the effect of cultural intelligence (CI) and workplace friendship (WPF) on the quality of work-life (QWL) of individual workers and to examine whether WPF mediates the relationship between CI and QWL between employees of the same nationality, but of different ethnic groups working in government-owned organisations. A cross-sectional study was conducted among 161 employees using self-report measures. Data analysis was performed using two statistical procedures (the Harman single factor test and the correlation matrix) to assess the presence of a common-method variance (CMV) bias in the data collected for this study. Theoretical propositions and empirical observations offered plausible explanations for WPF's mediating role in the CI-QWL relationship. The present study confirms the reliability and, to some extent, the validity of the measures in a developing economy context. However, this study also builds empirical evidence that age and gender are fewer differentiating factors in employees' work attitudes and behaviour.

Author Biographies

Sunday Samson Babalola, Walter Sisulu University (WSU)

Sunday Samson Babalola is a Professor of Management with over 20 years in teaching, research, and administration in higher educational institutions. He is an NRF-C-rated scientist. His research benefited from a solid background in quantitative analysis, with working knowledge in qualitative analysis. His focus is on applying psychological processes to diverse work behaviours with contributions to theory building and methodology.

Chiyem Lucky Nwanzu, Delta State University, Abraka, Nigeria

Chiyem Lucky Nwanzu is a PhD holder in Industrial/Organisational Psychology and Head of the Psychology Department at Delta State University, Abraka, Nigeria. His research interests are workplace attitude and behaviour, organisation sustainability, and change management.

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Published

2023-09-07

How to Cite

Babalola, S. S., & Nwanzu, C. L. (2023). The role of workplace friendship in cultural intelligence and quality of work-life: A cross-sectional study: Cultural intelligence and quality of work-life. Annals of Spiru Haret University. Economic Series, 23(1). https://doi.org/10.26458/23110

Issue

Vol. 23 No. 1 (2023)

Section

ACADEMIA PAPERS

License

Copyright (c) 2023 Sunday Samson Babalola, Chiyem Lucky Nwanzu

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