Specifics of the marketing audit in the financial-banking sector

Corrado De CECCO, Iuliana CETINĂ, Violeta RĂDULESCU, Mircea DRĂGHICI

Abstract


Broadly speaking, the literature on the marketing audit and marketing of services has developed on a separate track. The prerequisite for a particular framework in developing the marketing audit of services is that it does not take sufficient account on the services features, even if the marketing audit is similar with the one in services, too. This thing does not allow the company of services to benefit from the advantages of the audit marketing.

 

 

Keywords


marketing audit, marketing in financial-banking sector, services marketing

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References


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• Hempol G., Coleman A., Simson D., Bank Management, New York, John Wiley and Sons, 1991.




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